Quality Care Options is proud of the certification we have received from The Joint Commission -- a not-for-profit organization that has evaluated healthcare organizations and healthcare staffing agencies since 1951 to ensure the highest standards of quality and value.
The Joint Commission's declared mission is: "To continuously improve healthcare for the public, in collaboration with other stakeholders, by evaluating healthcare organizations and inspiring them to excel in providing safe and effective care of the highest quality and value." Any medical staffing agency that seeks their certification must be committed to achieving and maintaining these standards.
Quality Care Options has earned this important certification as a result of our hard work, first-rate training, commitment to continuous education and adoption of best practices on a daily basis. We are proud that The Joint Commission put us to such rigorous tests and affirmed our dedication to this standard.
The public may contact The Joint Commission’s Office of Quality Management to report any concerns or register complaints about a Joint Commission – certified organization by calling 1-800—994-6610 or by emailing complaint @joint commission.org.
Should anyone have any concerns regarding Patient Care or Safety, he or she is encouraged to contact the staffing firm’s management. If the concerns cannot be resolved through the management of Quality Care Options and the client, the individual is encouraged to contact the Joint Commission at 630-792-3700 (Sentinel Event Hotline) or visiting the Joint Commission Web-site at www.jointcommission.com. Quality Care Options will not take any retaliatory and/or disciplinary action against an employee or contractor should they report any safety or quality care concerns to the Joint Commission. Business Hours of operation for Quality Care Options are 8:30 to 5. Our on call staff can be contacted at any time by calling 215-491-5900.